OMS Outage Notification Customer Feedback Form

Name: Name: First Last
Email:
Phone: Phone: - ### - ### ####
1. Did you sign up for email notifications, text notifications or both?

1. Did you sign up for email notifications, text notifications or both? E-mail Text Both
2. What was the date and time of your outage?
3. Did you receive the expected notification(s) for the initial outage?

3. Did you receive the expected notification(s) for the initial outage? Yes No
4. Did you receive the expected notification(s) for the power being restored?

4. Did you receive the expected notification(s) for the power being restored? Yes No
5. Please provide any additional feedback on your experience with the e-mail/text notifications and/or the customer facing outage map: